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Find answers to common questions or reach out to our support team. We're committed to keeping your pets safe.

Frequently Asked Questions

Everything you need to know about ResQ Pet

The Free tier allows you to download a QR code that you can print at home and attach to your pet's existing collar or tag. When scanned, it provides basic contact information and allows a Pet Pal to call you directly. However, it does not include AI triage, real-time chat, GPS tracking, or medical records storage.

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Our support team is here to help you 24/7. Reach out anytime.

support@resqpet.us Contact Us

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Frequently Asked Questions

How does the Free tier work?

What's the difference between the Standard and Guardian plans?

Do I need to buy a physical tag?

Does the Pet Pal need to download an app?

How does GPS tracking work?

Can I store my pet's medical records?

What is AI triage and how does it help?

How quickly will I be notified if someone finds my pet?

Is my personal information safe?

Can I use ResQ Pet for multiple pets?

What if my pet's tag gets damaged or lost?

How does ResQ Pet compare to microchips?

Can I cancel my subscription anytime?

What happens if I lose my phone?

Do you offer discounts for shelters or rescues?

Still Have Questions?

We're Here
to Help